An AI agent that receives orders and quote requests on WhatsApp and email, logs them in your ERP or your order sheet, confirms stock and delivery, answers where every order is and reminds customers of overdue payments. Your desk serves more customers without double entry or an extra shift.
It works with your rules: per-customer price lists, stock, credit terms and who to escalate to when something is out of the ordinary.
Nora is the order desk of a fictional distributor with eight products and three open orders. She quotes, takes the order and confirms it with a reference number, reports status and, when something falls outside her rules, hands it to the sales rep with the context. It is a real sample of what we build, connected to your ERP instead of a demo catalog.
See the demos for the other use cases
This is a public demo: do not share confidential information. Conversations are kept for up to 90 days to improve the agent. Privacy notice.
The ERP integration is what separates an AI order desk from a chatbot: the agent reads real stock and prices and writes the order where your team already works.
CONTPAQi Comercial, Aspel SAE, SAP Business One, Odoo, Microsoft Dynamics 365 Business Central or your internal system with an API or a database. If your ERP has no API, we start with a bridge to Google Sheets or CSV.
WhatsApp Business through the official API, email in Gmail or Outlook and the portal or form your customers already use. The agent replies on the same channel the order came in on.
Escalates to your sales rep or to credit and collections through WhatsApp, monday.com, HubSpot, Slack or Microsoft Teams, and sends you the seven indicators we measure every week.
We charge for the work the agent does, with conversations included. Implementation is quoted after the assessment and can be financed over 12 months. No tokens, no surprises on the bill.
Prices plus VAT. Scope and the connection to your ERP are defined in the assessment.
Four stages, with short deliveries and metrics from day one.
A free call to understand channels, order volume, your ERP and your pricing and credit rules.
We define the catalog, rules, integrations and what gets escalated to people. Written proposal with scope, timeline and investment.
We start with a bridge to your order sheet or your ERP and measure orders captured, errors and times against your baseline.
We add quotes, collections and more channels based on the results, and keep it current with your catalog.
It is a monthly subscription from MXN 14,900 a month with 2,000 conversations included; each additional conversation costs MXN 5. Implementation is quoted in writing after the free assessment and can be financed over 12 months. The commitment is 12 months, then month to month. Prices plus VAT.
We connect to CONTPAQi Comercial, Aspel SAE, SAP Business One, Odoo, Microsoft Dynamics 365 Business Central and to internal systems with an API or a database. If your ERP has no API, the pilot starts with a bridge to Google Sheets or CSV and the direct connection is part of the implementation.
The agent doesn't negotiate or change anything outside its rules. It hands the conversation to the sales rep or to credit and collections with the history and a summary, and tells the customer who will get back to them and when.
It confirms SKU, quantity, unit and delivery method before logging, validates stock and the customer's list price against your system, and leaves every order with a reference number and the conversation record. When something doesn't add up, it asks instead of assuming.
No. They keep writing to the same WhatsApp or email as always. The only change is that they get a confirmation within minutes, after hours too.
Free, no-obligation assessment. We reply within one business day, or on WhatsApp Monday to Friday, 8:00 to 18:30 Monterrey time (CST).