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Quotes, takes the order and confirms it with a reference number

Distribuidora Industrial del Norte, fictional: eight products, three open orders and a sales rep to escalate to. Nora quotes with real catalog stock, logs the order in the demo ERP and hands discounts and changes to orders in transit over to the rep.

• Ask for 20 boxes of nitrile gloves and 10 rolls of packing tape.
• Ask about order P-4512 or the invoice for order P-4498.
• Ask for a discount or a change to an order in transit: you'll see how it escalates.

See the full order desk page →

Troubleshoots the basics and opens the ticket with a priority

Redes del Norte, a fictional business internet provider with three plans, an active outage in one area and billing rules. Iván rules out the obvious, creates the ticket with a priority and response time, and hands refunds and complaints to the supervisor.

• Tell it your internet has been down for an hour.
• Ask when your bill is due and how to pay it.
• Ask to upgrade your plan to 500 Mb: it will tell you what it needs and open the ticket.

Offers real slots, books and sends the reminder

Clínica Dental Sierra Madre, fictional, with three dentists and open slots computed for the next three days. Clara books with a reference number, confirms on WhatsApp and never gives clinical advice: if you describe pain, she refers you to the dentist.

• Ask for a dental cleaning this week.
• Ask whether they have Saturday hours.
• Describe a toothache: you'll see it doesn't diagnose and gives you the first open slot.

Answers, qualifies and hands the prospect to the right advisor

Desarrollos Cumbres, a fictional real-estate developer with three projects in Monterrey. Diego answers prices, areas and payment options, asks the qualifying questions without an interrogation and logs the prospect with a priority and an assigned advisor.

• Look for a 2-bedroom apartment in Mitras.
• Ask whether they accept Infonavit.
• Ask for a visit on Saturday and leave your budget.

Gives balances, records payment promises and sends the payment link

Credit and collections at the same distributor as Nora, with three customers and invoices due and overdue. Paty gives balances only to the right customer, records dated payment promises, sends the payment link and hands disputes to the credit team. No pressure, no threats.

• Say you're from Maquilados del Norte and ask how much you owe.
• Offer to pay invoice F-2198 on Friday.
• Say you already paid an invoice: you'll see how it asks for proof and escalates.

Answers from the approved policies and files the request

Grupo Regio, a fictional manufacturer with 180 employees. Max answers only from the HR and IT policies it has loaded, calculates your vacation days and files vacation, remote-work, reimbursement and help-desk requests with a reference number.

• Ask how many vacation days you get with three years of seniority.
• Ask to work from home on Fridays.
• Say you can't get into the VPN.

Sol handles solteccpu.com the way it would handle your WhatsApp

The agent that already works for us. It answers with our rules, doesn't make up what it doesn't know and, if you ask, logs your callback request straight into our system.

• Ask it about prices, timelines or integrations.
• Try to take it off topic: you'll see how it stays within its rules.
• Tell it you want a call and leave your name and email.

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